Integration [456] - Executive Scorecard import service management data from SM (XS <- SM)

  • KM01695979
  • 11-Jun-2018
  • 11-Jun-2018

Summary

Integration Catalog

Reference

Executive Scorecard import service management data from SM (XS <- SM) - Catalog Id: 456

Description

This out-of-the-box data integration imports HPE Service Manager (SM) data into Executive Scorecard.  The data is then combined with other data sources, transformed, analyzed, and loaded as metrics on a series of Executive Scorecard tabs.

The Service Manager data includes incidents and is used to build key performance indicators (KPIs) for an executive level view of the organization.

 

 

 

General

Leading Product:
IT Business Analytics


Secondary Product:
Service Manager

4/14/2018

Documentation

 

Support Matrix

Service Manager
IT Business Analytics
SupportedSupported (see comments)Not Supported

Generated: 6/11/2018 4:41:21 AM