HP Arcsight Logger 5.30/5.30 SP1, 5.20 and 5.10

  • Document ID:KM01178856
  • Creation Date:24-Sep-2014
  • Modified Date:01-Oct-2014

Summary

Hewlett-Packard (HP) is announcing the version obsolescence of HP Arcsight Logger 5.30/5.30 SP1, 5.20 and 5.10. All HP Arcsight Logger 5.30/5.30 SP1, 5.20 and 5.10 customers with an active support contract are eligible to migrate to HP Arcsight Logger 6.0. HP is committed to providing the highest level of customer care to you while you determine your future strategy for HP Arcsight Logger, and will provide support as indicated by the dates listed below.

Reference


 

Program overview
 

Hewlett-Packard (HP) is announcing the  version obsolescence of HP Arcsight Logger 5.30/5.30 SP1, 5.20 and 5.10. All HP Arcsight Logger 5.30/5.30 SP1, 5.20 and 5.10  customers with an active support contract are eligible to migrate to HP Arcsight Logger 6.0.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for HP Arcsight Logger, and will provide support as indicated by the dates listed below. 		 

 

Key program dates
 
Date Details
Oct 01, 2014 Support customer notification
Dec 01, 2014 End of sale (no longer orderable or available for purchase)
Mar 31, 2015 End of current product support for HP ArcSight Logger 5.30, 5.20, and 5.10
Mar 31, 2017 End of self-help support for HP ArcSight Logger 5.30, 5.20, and 5.10
 

 

Program documentation
  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 1.1 of the HP Enterprise Security Products Support Policy. Definitions of terms are documented in the HP Software product version obsolescence guidelines.		  


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