HP Automation Insight

Hewlett Packard Enterprise (HPE) is announcing the Product Obsolescence of HP Automation Insight (AI). All AI customers with an active support contract are eligible to migrate to HPE Operations Bridge Reporter (OBR) 10.0x, which will be made available later in December 2015.

The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on September 02, 2014.

AI includes a version of Business Objects from SAP. HPE’s agreement with SAP to distribute this version of Business Objects has been terminated and so, we can no longer distribute the product media that contains this version of Business Objects beyond December 20, 2015. As of December 20, 2015, HPE will remove AI 1.0x and any prior version’s media affected by this, from our download portals. If you need a copy of the AI 1.0x or prior version’s media, please ensure that you download that prior to December 20, 2015.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for AI, and will provide support as indicated by the dates listed below.

» Customer Letter (.PDF)*
» Customer Letter OBR available Feb 08, 2016 (.PDF)*
» Customer FAQ (.PDF)*
» Customer FAQ OBR available Feb 08, 2016 (.PDF)*

This End of Support date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.