HP Business Service Automation Essentials

  • KM02027204
  • 16-Dec-2015
  • 17-Dec-2015

Summary

Hewlett Packard Enterprise is announcing product obsolescence of HP Business Service Automation Essentials (BSAE) effective as of the date set forth below. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on April 01, 2013.

Reference

 

Program overview

 

Hewlett Packard Enterprise is announcing product obsolescence of HP Business Service Automation Essentials (BSAE) effective as of the date set forth below:

The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on April 01, 2013.

BSAE includes a version of Business Objects from SAP. HPE’s agreement with SAP to distribute this version of Business Objects has been terminated and so, we can no longer distribute the product media that contains this version of Business Objects beyond December 20, 2015. As of December 20, 2015, HPE will remove BSAE 9.2x and any prior version’s media affected by this, from our download portals. If you need a copy of the BSAE 9.2x or prior version’s media, please ensure that you download that prior to December 20, 2015.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for BSAE, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
Dec 16, 2015 Support customer notification
Dec 19, 2015 Last day for downloading the media for older versions
Dec 20, 2015 End of Sale (no longer orderable or available for purchase)

Previously announced support timeline:

Sep 30, 2016 End of Committed Support for BSAE 9.2x
Sep 30, 2018 End of Extended Support for for BSAE 9.2x

Sep 30, 2022

End of Self-Help Support with Rights to New Versions for for BSAE 9.2x
 

 

Program documentation

 

» Details for HP Network Automation customers using BSAE
» Details for HP Server Automation customers using BSAE

This product obsolescence  is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

 


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