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MFSBGN03830 rev.1 - Service Manager, unauthorized disclosure of information

MFSBGN03830 rev.1 - Service Manager, unauthorized disclosure of information

MFSBGN03830 rev.1 - Service Manager, unauthorized disclosure of information

MFSBGN03830 rev.1 - Service Manager, unauthorized disclosure of information
B-SL:100 HPSL:100 LIB4:false TYPE:reference HPTYPE:other ATT:0


A potential security vulnerability has been identified with Service Manager The vulnerability could be exploited to unauthorized disclosure of information


Document ID: KM03286177

Version: 1

MFSBGN03830 rev.1 - Service Manager, unauthorized disclosure of information

NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2018-11-12

Last Updated: 2018-11-12

Potential Security Impact: Remote: Disclosure of Sensitive Information

Source: Micro Focus, Security Response Team


A potential security vulnerability has been identified with Service Manager The vulnerability could be exploited to unauthorized disclosure of information


  • CVE-2017-5647


SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.


  • Micro Focus Service Manager 9.30, 9.31, 9.32, 9.34, 9.34, 9.35, 9.40, 9.41, 9.50, 9.51



For a PGP signed version of this security bulletin please write to: Product Security Team

CVSS Version 3.0 and Version 2.0 Base Metrics


V3 Vector

V3 Base Score

V2 Vector

V2 Base Score









MicroFocus has made the following information available to resolve the vulnerability for the impacted versions of Service Manager:

For versions 9.30, 9.31, 9.32, 9.33, 9.34, 9.35 please:

Upgrade to SM 9.35.P6

SM9.35 P6 packages,

SM 9.35 AIX Server 9.35.6007 p6


SM 9.35 HP Itanium Server  9.35.6007 p6


SM 9.35 HP Itanium Server for Oracle 12c 9.35.6007 p6


SM 9.35 Linux Server 9.35.6007 p6


SM 9.35 Solaris Server 9.35.6007 p6


SM 9.35 Windows Server 9.35.6007 p6


SM 9.35 Knowledge Management 9.35.6007 p6


For version 9.40, 9.41 please:

Upgrade to SM 9.41.P7

SM9.41.P7 packages,

Service Manager 9.41.7001 p7 - Server for AIX


Service Manager 9.41.7001 p7 - Server for HP-UX/IA


Service Manager 9.41.7001 p7 - Server for Linux


Service Manager 9.41.7001 p7 - Server for Solaris


Service Manager 9.41.7001 p7 - Server for Windows


Service Manager 9.41.7001 p7 – Knowledge Management


For version 9.50, 9.51 please:

Upgrade to SM 9.52.P2

SM9.52.P2 packages,

Service Manager 9.52.2021 p2 - Server for Windows


Service Manager 9.52.2021 p2 - Server for Linux


Service Manager 9.52.2021 p2 – Knowledge Management


Version:1 (rev.1) - 28 August 2018 Initial release

Third Party Security Patches: Third party security patches that are to be installed on systems running Micro Focus software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, contact normal Micro Focus services support channel. For other issues about the content of this Security Bulletin, send e-mail to Product Security Team.

Report: To report a potential security vulnerability for any supported product:


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GN = Micro Focus General Software 
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System management and security procedures must be reviewed frequently to maintain system integrity. Micro Focus is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions. 

"Micro Focus is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected Micro Focus products the important security information contained in this Bulletin. Micro Focus recommends that all users determine the applicability of this information to their individual situations and take appropriate action. Micro Focus does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, Micro Focus will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, Micro Focus disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement." 

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