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Scriturra
B-SL:100 HPSL:100 LIB4:false TYPE:reference HPTYPE:obsolescence_document ATT:1

Summary

As a result of customer requests, Micro Focus is pleased to announce the extension of support maintenance for Scriturra 4.4.10 until September 30, 2022.

 

 

 

Program overview

 

As a result of customer requests, Micro Focus is pleased to announce the extension of support for Scrittura Version 4.4 until September 30, 2022. This announcement supersedes any prior announcement made by Hewlett Packard or Hewlett Packard Enterprise regarding support for Scrittura. This means that customers who are current with their existing Micro Focus support contracts will continue to receive maintenance support. The support extension covers a wide range of functional elements (detailed below) as well as a frequency of release schedule (included in this letter). The extended maintenance offer is offered on the following conditions:

  • One version of Scrittura will be supported – Version 4.4.10. Customers not on this version will be required to upgrade their existing environment to Version 4.4.10. Limited professional services from Micro Focus will be available on a time and material basis to support the upgrade process.
  • No enhancement requests to existing functionality will be accepted
  • This letter will serve as official notice of the maintenance extension program. Micro Focus will not update existing contract terms.
  • We will continue to provide hotfix support for security vulnerabilities identified by customers but will limit hotfix support to Version 4.4.10 only

Frequency of Updates

Details

Frequency

Stack Upgrade

Once a year

Security Fixes

Once every six months

Critical Fixes

On request

Certifications (only OS and DB)

Once a year

Documentation

During stack upgrade/Customer fixes

Vulnerable JAR upgrades

With Security fixes

Server Compatibility Matrix

Server Component

Supported Versions

Application Servers

Oracle WebLogic 12c

Java Development Kit

JDK 1.8.0_181

Databases

Oracle 11g, 12C

SQL Server 2008 R2, 2012, 2012 R2 with SP1/SP3

Windows Operating Systems

Windows 10

Windows Server 2012 R2 Windows 2016

RHEL-7.5

Client Compatibility Matrix

Component

Coverage

Operating System

Windows 7 and above

Windows 2012 R2 and above

Web Browser

Internet Explorer 11,

Mozilla Firefox 5.2 and above

Google Chrome 7.0 and above

JRE

JRE 1.8

Web Browser Plug-Ins

PDF viewer (such as Adobe Acrobat Reader) TIFF viewer (such as AlternaTIFF)

Document Edition

Microsoft Word 2010, 2013, 2016 (DOCX documents only)

Development Tools

Apache Ant 1.6.5, Maven 3.0 and above

RHEL

Version 7.5

Product Elements Not Supported

The following is a list of non-supported product elements:

  • Scrittura versions other an 4.4.10
  • Multiple middleware support (Jboss/Websphere). The latest version of 4.4 supports WebLogic we would advise all the customers to upgrade to this supported version.
  • Exadata
  • Sybase database
  • Product enhancements
  • Exchange connector
  • Visio Plugin Upgrade
  • IPS
  • EnConnect
  • Signature Applet - with Browser which doesn’t support Applets*

* Note: You can continue using the Signature Applet with the old browsers which supports Applets..

 


 

Key program dates

 
Date Details
May 6, 2019 Support customer notification of extension of Support

Previously announced support timeline:

Sep 30, 2020 End of Committed Support for Scrittura 4.4
 
Updated support timeline:
Sep 30, 2022 End of Committed Support for Scrittura 4.4
 

 

 

Program documentation

 

» Affected product numbers list (.PDF)*

This communication is covered by the Business Support Agreement.

More information about obsolescence announcements for products and product versions formerly offered by Hewlett Packard Enterprise Company and now offered by Micro Focus International plc is available here.

 

* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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