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Integration Job's status is hung, Failed saving Results in probe side

Integration Job's status is hung, Failed saving Results in probe side

Integration Job's status is hung, Failed saving Results in probe side

Integration Job's status is hung, Failed saving Results in probe side
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Summary

Integration Job's status is hung, Failed saving Results in probe side. Found errors in probe side. probe-error.log: [ERROR] [JobExecuterWorker-1:DS_Vivacom_ConfigParsing_Import data from Configs] (?:?) - Failed saving Results in ProbeMgr database for Task: DS_Vivacom_ConfigParsing_Import data from Configs - Results will be lost! com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [-2147483648] undefined error code] Failed separating results into chunks Caused by: com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [-2147483648] undefined error code] java.lang.RuntimeException: Chunk overflow. Current chunk size: 47018; allowed max size: 22000

Integration Job's status is hung, Failed saving Results in probe side.

Found errors in probe side.
probe-error.log:
[ERROR] [JobExecuterWorker-1:DS_Integration_ConfigParsing_Import data from Configs] (?:?)
- Failed saving Results in ProbeMgr database for Task: DS_Vivacom_ConfigParsing_Import data from Configs  - Results will be lost!
com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [-2147483648] undefined error code] Failed separating results into chunks
Caused by: com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [-2147483648] undefined error code]
java.lang.RuntimeException: Chunk overflow. Current chunk size: 47018; allowed max size: 22000

Solution

Go to probe servers:
- open the file <installed folder>\DataFlowProbe\conf\DiscoveryProbe.properties
- Change the setting appilog.agent.local.maxTaskResultSize into 200000 and save the file.

JMX console:
-Access ucmdb jmx console
-go to Settings Services, and invoke setSettingValue with parameter:
    customerID = 1
    name = appilog.collectors.ResultProcessingQueueSize
    value = 200000

- De-activate all discovery jobs.
- Stop all discovery probe service.
- Restart uCMDB service.
- restart probe service.
- re-run the job.

Additional Information

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