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One way integration from Service Desk to Service Manager via Connect.It is not working

One way integration from Service Desk to Service Manager via Connect.It is not working

One way integration from Service Desk to Service Manager via Connect.It is not working

One way integration from Service Desk to Service Manager via Connect.It is not working
D-SL:100 HPSL:300 LIB4:false TYPE:howto HPTYPE:known_problems ATT:0

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Summary

When attempting to update an incident in Service Manager using the unique number from Service Desk, the update is not performed