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Status changes to "Past Due" from "Closed" after closing a Problem (rootcause) ticket. - SCR43113

Status changes to "Past Due" from "Closed" after closing a Problem (rootcause) ticket. - SCR43113

Status changes to "Past Due" from "Closed" after closing a Problem (rootcause) ticket. - SCR43113

Status changes to "Past Due" from "Closed" after closing a Problem (rootcause) ticket. - SCR43113
D-SL:100 HPSL:300 LIB4:false TYPE:errormsg HPTYPE:known_problems ATT:0

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Summary

After a Problem (rootcause) record is closed, the status changes to "Past Due" from "Closed"