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When creating a knowledge document no default expiration date is set.
Title :
When creating a knowledge document no default expiration date is set.
Document ID:
KM00203936
Product - Version :
service manager 7.11 9.21 ;
O S :
Updated :
Thu Sep 27 00:00:00 GMT 2012
Summary :
when creating a knowledge document no default expiration date is set. this happens because the process record does not set it. to resolve this add javascript to the process.