Software Support Offerings

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This page contains links to all documents related to the Micro Focus software support offerings. For more information our software support offerings, please visit our page on the Micro Focus webpage or log into the Software Support Online (SSO) Portal.

Note, this webpage pertains to support coverage for software products previously offered by the software business unit of Hewlett Packard Enterprise Company and now offered by Micro Focus International plc.

Select the relevant section below to browse materials

MICRO FOCUS BUSINESS SUPPORT

Reactive technical Support, offering unlimited incident logging, fast response time objectives, self-solve knowledge, product updates, and much more.

Effective 15 January 2018, upon purchase of new licenses and effective 1 March 2018 for support renewals, Micro Focus Business Support replaces Micro Focus Enterprise Support.

Micro Focus Business Support Agreement:

  • Select your language
    • English
    • Other languages coming soon

MICRO FOCUS ENTERPRISE SUPPORT

Follow the Sun and prioritized support, with access to new functionalities, reactive technical support, self-solve knowledge, and product updates. A prerequisite to Micro Focus FlexCare Support.

Find out more:

  • Click here to read the Software Support flyer
  • Click here to access the Micro Focus Enterprise Support webpage

Micro Focus Enterprise Support Data Sheet:


MICRO FOCUS FLEXCARE SUPPORT

FlexCare Support is an advanced and flexible support offering from Micro Focus software support that helps you achieve greater value from your software investment by increasing uptime and improving the performance of your software IT environment.

Find out more:

  • Click here to download the interactive eBook
  • Click here to access the Micro Focus FlexCare Support webpage
  • Click here to watch the FlexCare Support video

Micro Focus FlexCare Support Data Sheet:


MICRO FOCUS FLEXCARE CREDITS

A flexible way to purchase support services, choose the services you need when you need them.

Micro Focus FlexCare Credit Menu:


CUSTOMER SUPPORT HANDBOOK AND QUICK START GUIDE

  • Select your language
    • English
    • Other languages coming soon

ADDITIONAL DATA SHEETS AND ADDENDUMS

Micro Focus Enterprise Support Addendums

Micro Focus Business Support Addendums


PARTNER PROGRAMS


ADDITIONAL INFORMATION

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