HP Business Service Management 9.0x (incl. Operations Manager i 9.0x)

  • KM00885518
  • 30-Apr-2014
  • 23-Oct-2014

Summary

Hewlett-Packard (HP) is announcing the version discontinuance of Business Service Management 9.0x.

Reference


 

Program overview

 

Hewlett-Packard (HP) is announcing the version discontinuance of Business Service Management 9.0x. All Business Service Management customers with an active support contract are eligible to upgrade to Business Service Management 9.2x.

Operations Manager i 9.0x version obsolescence is included, as this is part of the Business Service Management release train as of version 9.00.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for Business Service Management, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
May 01, 2013 Support customer notification
Jul 01, 2013 End of sale (no longer orderable or available for purchase)
Apr 30, 2014 End of current product support
Apr 30, 2016 End of self-help support
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.4 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.
 


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