HP Mercury Application Mapping 6.5x & 6.6x Universal CMDB/Discovery & Dependency Mapping 7.0x, 7.5x & 8.0x

  • KM00963285
  • 29-May-2014
  • 29-May-2014

Summary

Hewlett-Packard (HP) is announcing the version discontinuance of Mercury Application Mapping (MAM) 6.5x & 6.6x and UCMDB/Discovery & Dependency Mapping 7.0x, 7.5x & 8.0x.

Reference


 

Program overview

  Hewlett-Packard (HP) is announcing the version discontinuance of Mercury Application Mapping (MAM) 6.5x & 6.6x and UCMDB/Discovery & Dependency Mapping 7.0x, 7.5x & 8.0x. All MAM 6.5x & 6.6x and UCMDB/DDM 7.0x, 7.5x & 8.0x customers with an active support contract are eligible to upgrade to UCMDB 9.0.

The MAM product name was changed into CMDB when Mercury was acquired by HP. Later, this name was changed into UCMDB (Universal Configuration Management DataBase). DDM is included in UCMDB.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for MAM 6.5x & 6.6x and UCMDB/DDM 7.0x, 7.5x & 8.0x, and will provide support as indicated by the dates listed below.
 

 

Key program dates

 
Date Details
Jul 01, 2010 Support customer notification
Oct 01, 2010 End of sale (no longer orderable or available for purchase) MAM 6.5x & 6.6x and UCMDB/DDM 7.0x & 7.5x
Dec 01, 2010 End of sale (no longer orderable or available for purchase) UCMDB/DDM 8.0x
Dec 31, 2011 End of current product support MAM 6.5x & 6.6x and UCMDB/DDM 7.0x & 7.5x
Jun 30, 2012 End of current product support UCMDB/DDM 8.0x
Dec 31, 2013 End of self-help support MAM 6.5x & 6.6x and UCMDB/DDM 7.0x & 7.5x
Jun 30, 2014 End of self-help support UCMDB/DDM 8.0x
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.
 


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