HP Route Analytics Management software (RAMS) 5.5x & 8.0x

  • Document ID:KM00971682
  • Creation Date:04-Jun-2014
  • Modified Date:04-Jun-2014
    • Micro Focus Products:
      route analytics and management software

Summary

Hewlett-Packard (HP) is announcing the version discontinuance of HP Route Analytics Management Software (RAMS) 5.5x & 8.0x products. All RAMS customers with an active support contract are entitled to upgrade to RAMS 9.0x. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your RAMS products, and will provide support as indicated by the dates listed below.

Reference


 

Program overview
  Hewlett-Packard (HP) is announcing the version discontinuance of HP Route Analytics Management Software (RAMS) 5.5x & 8.0x products. All RAMS customers with an active support contract are entitled to upgrade to RAMS 9.0x. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your RAMS products, and will provide support as indicated by the dates listed below.  

 

Key program dates
 
Date Details
May 01, 2010 Support customer notification
Jul 01, 2010 End of Sale (no longer orderable or available for purchase)
Dec 31, 2011 End of current product support for RAMS 8.0x (aligned with NNMi 8.0x end of current product support)
Dec 31, 2012 End of current product support for RAMS 5.5x (aligned with NNMi 5.5x end of current product support)
Dec 31, 2013 End of self-help support for RAMS 8.0x (aligned with NNMi 8.0x end of self-help support)
Dec 31, 2014 End of self-help support for RAMS 5.5x (aligned with NNMi 5.5x end of self-help support)
 

 

Program documentation
  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.		  


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.