HP Service Information Portal (SIP) 3.0, 3.1 & 3.2

  • KM01006243
  • 20-Jun-2014
  • 20-Jun-2014

Summary

Hewlett-Packard (HP) is announcing the discontinuance of HP Service Information Portal (SIP) 3.0, 3.1 & 3.2 products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your HP SIP 3.0, 3.1 & 3.2 products, and will provide support as indicated by the dates listed below.

Reference


 

Program overview

  Hewlett-Packard (HP) is announcing the discontinuance of HP Service Information Portal (SIP) 3.0, 3.1 & 3.2 products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your HP SIP 3.0, 3.1 & 3.2 products, and will provide support as indicated by the dates listed below.

There is a migration program available for this product obsolescence. The replacement product for HP SIP 3.0, 3.1 & 3.2 is HP Operations Dashboard version 2.1 Operations View. HP Operations Dashboard provides advanced features and provides equivalent functionality to HP Service Information Portal, while ensuring continued support and compatibility.
 

 

Key program dates

 
Date Details
Oct 01, 2007 Support customer notification
Jan 01, 2008 End of sale (no longer orderable or available for purchase)
Mar 31, 2009 End of current product support
Mar 31, 2011 End of self-help support
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines.
 


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