HP IT Executive Scorecard 9.3x - End of Sale

  • KM01448531
  • 23-Mar-2015
  • 19-May-2015

Summary

Hewlett-Packard (HP) is announcing End of Sale of HP IT Executive Scorecard 9.3x. All HP IT Executive Scorecard 9.3x customers with an active support contract are eligible to update to HP IT Executive Scorecard 9.5x.

Reference


 

Program overview

 

Hewlett-Packard (HP) is announcing the End of Sale of HP IT Executive Scorecard 9.3x. All HP IT Executive Scorecard customers with an active support contract are eligible to update to HP IT Executive Scorecard 9.5x. The End of Committed Support and End of Extended Support dates were announced previously on SSO on July 24, 2012.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for HP IT Executive Scorecard, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
April 01, 2015 Support Customer Notification of End of Sale (no longer orderable or available for purchase)
June 01, 2015 End of sale (no longer orderable or available for purchase)
Previously announced on SSO on July 24, 2012:
June 30, 2015 End of Committed Support for HP IT Executive Scorecard 9.3x.
June 30, 2017 End of Extended Support for HP IT Executive Scorecard 9.3x.
June 30, 2021 End of Self-Help Support with Rights to New Versions for HP IT Executive Scorecard 9.3x. **
 

 

Program documentation

 

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This product / version End of Sale is covered by version 4.4 of the HP Software Supported Version Policy; see Definitions of terms.

 

* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.


** Self-Help Support with Rights to New Versions was introduced as part of the changes to the HP Software Support Policy announced on May 1, 2015. The timeline in this table has been modified to reflect the changes. The customer letter and FAQ documents published prior to May 1, 2015 (at the time the program was announced on SSO) will still refer to the older support timeline and options available at the time of publishing the documents. Please refer to the timeline in this table for the latest information.