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HP Cloud Service Automation Foundation 3.2x & 4.0x
Title :
HP Cloud Service Automation Foundation 3.2x & 4.0x
Document ID :
KM02422970
Product - Version:
cloud service automation 3.20 4.0 ;
OS :
Updated :
Mon Jul 18 08:56:24 GMT 2016
Summary :
Hewlett-Packard Enterprise (HPE) is announcing the End of Sale of HP Cloud Service Automation Foundation 3.2x & 4.0x. All HP Cloud Service Automation Foundation 3.2x & 4.0x customers with an active support contract are eligible to update to HP Cloud Service Automation Foundation 4.6x. The End of Committed Support and End of Extended Support dates were announced previously on SSO on August 1, 2014 for 3.2x and on February 18, 2014 for 4.0x.

Program overview

 

Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP Cloud Service Automation Foundation 3.2x & 4.0x. All HP Cloud Service Automation Foundation customers with an active support contract are eligible to update to HP Cloud Service Automation Foundation 4.6x. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on August 1, 2014 for 3.2x and on February 18, 2014 for 4.0x .

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HP Cloud Service Automation Foundation, and will provide support as indicated by the Key program dates listed below.

Key program dates listed below for HP Cloud Service Automation Foundation 3.2x & 4.0x are based on HPE’s time-based support policy under which end-of-support dates are announced as new product versions are released. Our goal is to provide you with a clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Software Support Policy.

 

 

Key program dates

 
Date Details
July 20, 2016 Support customer notification of End of Sale
October 1, 2016 End of Sale (no longer orderable or available for purchase)

Previously announced support timeline:

June 30, 2016 End of Committed Support for Cloud Service Automation Foundation 3.2x
June 30, 2018 End of Extended Support for Cloud Service Automation Foundation 3.2x
June 30, 2022 End of Self-Help Support with Rights to New Versions for Cloud Service Automation Foundation 3.2x
January 31, 2017 End of Committed Support for Cloud Service Automation Foundation 4.0x
January 31, 2019 End of Extended Support for Cloud Service Automation Foundation 4.0x

January 31, 2023

End of Self-Help Support with Rights to New Versions for Cloud Service Automation Foundation 4.0x
 

 

Program documentation

 

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

 

* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.