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HP Asset Manager Cloud System Chargeback
Title :
HP Asset Manager Cloud System Chargeback
Document ID :
KM02488684
Product - Version:
asset manager 9.40 9.41 ;
OS :
Updated :
Thu Jul 21 11:19:37 GMT 2016
Summary :
Hewlett Packard Enterprise is announcing the product obsolescence of HP Asset Manager Cloud System Chargeback. All HP Asset Manager Cloud System Chargeback customers with an active support contract are eligible to update to the Cloud Billing module in HPE Asset Manager 9.6x.The End of Committed Support and End of Extended Support dates were announced previously on SSO on August 1, 2013.
 

Program overview

 

Hewlett Packard Enterprise (HPE) is announcing the product obsolescence of HP Asset Manager Cloud System Chargeback. All HP Asset Manager Cloud System Chargeback customers with an active support contract are eligible to migrate to the Cloud Billing module in HPE Asset Manager 9.6x. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on August 1, 2013.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HP Asset Manager Cloud System Chargeback, and will provide support as indicated by the Key program dates listed below.

Key program dates listed below for HP Asset Manager Cloud System Chargeback 9.4x are based on HPE’s time-based support policy under which end-of-support dates are announced as new product versions are released. Our goal is to provide you with a clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Software Support Policy.

 

 

Key program dates

 
Date Details
August 1, 2016 Support customer notification of End of Sale
October 1, 2016 End of Sale (no longer orderable or available for purchase)

Previously announced support timeline:

June 30, 2017 End of Committed Support for HP Asset Manager Cloud System Chargeback 9.4x
June 30, 2019 End of Extended Support for HP Asset Manager Cloud System Chargeback 9.4x

June 30, 2023

End of Self-Help Support with Rights to New Versions for HP Asset Manager Cloud System Chargeback 9.4x
 

 

Program documentation

 

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

 

* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.