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HP Data Protector 9.0x and HP Data Protector Management Pack 9.0x

HP Data Protector 9.0x and HP Data Protector Management Pack 9.0x

HP Data Protector 9.0x and HP Data Protector Management Pack 9.0x

HP Data Protector 9.0x and HP Data Protector Management Pack 9.0x
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Summary

Hewlett Packard Enterprise (HPE) is announcing the removal of HP branded media SKUs as part of the separation of HP Inc. and Hewlett Packard Enterprise. For customers with currently downloaded and installed media, there is no action required at this time. Please note that this is not a product obsolescence, we are simply removing all the media SKUs corresponding to version 9.0x of HP Data Protector and HP Data Protector Management Pack. Customers with active support contracts are eligible to update to HPE Data Protector and HPE Data Protector Management Pack 10.0x. Customers on active support for version 9.0x can continue to buy additional licenses and will be supported until the dates that were communicated previously on SSO.

 

 

 

Program overview

 

Hewlett Packard Enterprise (HPE) is announcing the removal of HP branded media SKUs as part of the separation of HP Inc. and Hewlett Packard Enterprise. For customers with currently downloaded and installed media, there is no action required at this time. Please note that this is not a product obsolescence, we are simply removing all the media SKUs corresponding to version 9.0x of HP Data Protector and HP Data Protector Management Pack. Customers with active support contracts are eligible to update to HPE Data Protector and HPE Data Protector Management Pack 10.0x. Customers on active support for version 9.0x can continue to buy additional licenses and will be supported until the dates that were communicated previously on SSO.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HP Data Protector and HP Data Protector Management Pack, and will provide support as indicated by the Key program dates listed below.

Key program dates listed below for HP Data Protector 9.0x and HP Data Protector Management Pack 9.0x are based on HPE’s time-based support policy under which end-of-support dates are announced as new product versions are released. Our goal is to provide you with a clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Software Support Policy.

 

 

Key program dates

Date Details
Jul 1, 2007 Support customer notification of End of Sale
Aug 14, 2017 End of Sale (no longer orderable or available for purchase)
Previously announced support timeline:
End of Committed Support End of Extended Support End of Self-Help Support with Rights to New Version Product / Version
Dec 31, 2018 Dec 31, 2020 Dec 31, 2024 Data Protector 9.0x
Dec 31, 2017 Dec 31, 2019 Dec 31, 2023 Data Protector Management Pack 9.0x
Updated support timeline (Jul 31, 2018):
End of Committed Support End of Extended Support End of Self-Help Support with Rights to New Version Product / Version
Jun 30, 2019 Jun 30, 2021 Jun 30, 2025 Data Protector 9.0x

 


 

Program documentation

 

» Customer Letter (Jan 15, 2018) (.PDF)*
» Customer Letter (.PDF)*

» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5.1 of the HPE Supported Version Policy; see Definitions of terms

 
* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.

 

Additional Information

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