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Universal CMDB 10.1x, 10.2x & 10.3x to version 11 and 2018.05 License Exchange P...
Title :
Universal CMDB 10.1x, 10.2x & 10.3x to version 11 and 2018.05 License Exchange Program
Document ID :
KM03094120
Product - Version:
universal cmdb 10.10 10.11 10.20 10.21 10.22 10.30 10.31 10.32 10.33 ;
OS :
Updated :
Thu May 03 16:51:20 GMT 2018
Summary :
Micro Focus is announcing a License Exchange Program for Universal Configuration Management Database (UCMDB). Effective February 15th 2018, Micro Focus is introducing Unit-based licencing with UCMDB 11.0x (instead of OSI-based licensing in previous versions). Update May 4, 2018 - With the release of version 2018.05 Micro Focus is including Universal CMDB 2018.05 in this license exchange program.

Program Overview

Micro Focus is announcing a License Exchange Program for Universal Configuration Management Database (UCMDB). 


Effective February 15th 2018, Micro Focus is introducing Unit-based licensing with UCMDB 11 (instead of OSI-based licensing in previous versions).
As as result, all customers that want to go to UCMDB 11 or 2018.05, will need to have their contracts updated and licenses exchanged.
All UCMDB customers with an active support contract are eligible to update to UCMDB 11 or 2018.05. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates are published on Software Support Online.



Key Program Dates
 

Date

Details

Feb 15, 2018

Support customer notification

Previously Announced Support Timeline:

Nov 30, 2017

End of Committed Support for UCMDB 10.1x

Nov 30, 2019

End of Extended Support for UCMDB 10.1x

Nov 30, 2023 End of Self-Help Support with Rights to New Versions for UCMDB 10.1x
   

Jan 31, 2019

End of Committed Support for UCMDB 10.2x

Jan 31, 2021

End of Extended Support for UCMDB 10.2x

Jan 31, 2025 End of Self-Help Support with Rights to New Versions for UCMDB 10.2x
   
Oct 31, 2020

End of Committed Support for UCMDB 10.3x

Oct 31, 2022

End of Extended Support for UCMDB 10.3x

Oct 31, 2026

End of Self-Help Support with Rights to New Versions for UCMDB 10.3x


Support Contract Update

There are some licenses impacted due to this license exchange program. For this reason, your support contracts need to be updated. Please contact your local Micro Focus contract administration representative or Micro Focus services integrator (SVI) partner to get your support contract updated accordingly.


 

License keys

Once your support contract is updated, you have to request new license keys for UCMDB 11 or 2018.05.
Please visit the 
Software Licenses and Downloads Portal.

 

Micro Focus is committed to providing the highest level of customer care to you while you determine your future strategy for UCMDB, and will provide support as indicated by the key program dates above. 
Our goal is to provide you with a clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions.

 

Program documentation

» Affected product numbers list (.PDF)*
» Support Notification (.PDF)*


 

This communication is covered by version 5.1 of the Software Support Policy and the Software Enterprise Support data sheet.

More information about obsolescence announcements for products and product versions formerly offered by Hewlett Packard Enterprise Company and now offered by Micro Focus International plc is available here.