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Software Support Offerings

Software Support Offerings


On April 1st, 2019,  Micro Focus launched its new Micro Focus® Premium Support and Flexible Credits offering. This new portfolio brings with it a fresh approach to tackling the complex, hybrid software environments that are driving today’s IT challenges.


To Find out more about getting the most from your IT investment, go to our Support websites

Business SupportExperience the value from your investment with our Micro Focus software foundational support, providing you 24x7 access to our experts.

View the Business Support Agreement and Support Addenda for details about your support.


Premium Support - When you need the best possible care of your complex environment, turn to Micro Focus Premium Support.

Premium Support augments the underlying Business Support purchased with your product license, by providing named and dedicated support experts that understand your business — Support that Steps up to Today’s Business Challenges. That’s Premium Support.


Flexible Credits - Use Flexible Credits to augment your Micro Focus Business Support offering with additional short-term Support, Education and Consulting services.

Download our Support ebook for more information on our entire Micro Focus Support portfolio.

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